Mobile / App
naog88 collects only the account and transaction data needed to run your wallet path — from bKash or Upay deposits through to your lobby session. This policy explains what we collect, why we keep it and what you can do about it. Access to our platform depends on your local law and eligible regions.
When you open an account with us, we collect the details you enter during registration — name, contact information and the payment method you choose. If you fund your account through bKash, Upay or Bank Transfer, we retain a record of that transaction: the amount, the method, the timestamp and the status. We do not store your full bKash or Upay PIN. We hold transaction records because they form the paper trail that supports your account balance, any correction request you raise and any dispute you need to file. Beyond payment data, we log your session activity — pages visited, game categories opened and device type — to keep the lobby working correctly on your mobile or browser. We do not sell your personal data to third parties for marketing. Data shared with payment processors like bKash or Upay is limited to what those processors need to complete your transfer. We may share data with regulatory bodies if required by applicable law in your jurisdiction. Retention periods depend on the type of record: payment records are kept longer than session logs. You can ask us to clarify what we hold at any point through our published support route.
This policy covers data that naog88 directly handles when you use your account — registration details, wallet activity and lobby session data. It does not extend to third-party services you may reach from our pages. Understanding the boundary helps you know which privacy questions to bring to us and which to direct elsewhere.
Login activity, account settings changes and identity verification steps you complete inside your naog88 account are fully within this policy. We hold these records and you can request a summary through our support route at any time.
Every bKash deposit, Upay transfer and Bank Transfer linked to your account is logged on our side. This policy covers how we store, use and retain those records. Your payment provider also holds its own records under its own privacy terms.
Pages you open, game categories you browse and session duration data are collected to keep the lobby working as expected on your device. This data stays within our platform and is not used to build advertising profiles.
Links to external sites, payment processor portals and game studio interfaces operate under their own policies. Once you leave naog88 — or interact directly with bKash or Upay on their own platforms — this policy no longer applies.
You have concrete options when it comes to the data naog88 holds on your account. You can ask us to show you the personal details we have on record — including your registration information and the transaction history tied to your wallet. If something is wrong — a name spelled incorrectly, an outdated contact number, an unrecognised transaction entry — you can request a correction or raise a question with our support team. We aim to respond through the published channel you use to contact us. Deleting your account is also an option; when you do, we retain only the records we are required to keep under applicable law, and we will tell you which those are when you make the request. None of these rights require you to justify why you are asking. Availability of each right may depend on your local law and the region from which you access the platform.
Open a support request and ask us to confirm what personal data we hold for your account. We will respond through the same channel you used to contact us.
If your registration details are out of date or contain an error, contact support with the correction. We will update the record and confirm the change once it is done.
Not sure why we hold a specific piece of data, or how long we keep it? Ask us directly. We will explain the reason and the retention period for that data type.
You can ask us to close your account at any time. We will explain which records we are required to retain by law and confirm when the rest has been removed.
If you have a question about this privacy policy — your data, a transaction record, a correction request or an account closure — use one of the contact routes below. We respond through the same channel you write in. Do not send payment credentials or full wallet numbers through any support message.
Open the chat widget in your account dashboard to ask a privacy question or request your data records. This is the fastest route for active account holders.
Send your privacy request to the support email published in the account help section. Include your registered contact detail so we can verify the request against your account.
The help section inside your account lists current contact routes and form links. Check there first — it reflects the most up-to-date published support options for your region.
Our approach to data handling is built around the account-to-wallet path that most of our users follow — bKash and Upay deposits, Bank Transfer records and lobby session data. Each data type is handled according to its purpose, stored only as long as needed and protected with access controls on our side. We do not use your transaction data to target you with external advertising.
We use cookies to keep your session active and remember lobby preferences between visits. You can adjust cookie settings through your browser. Disabling all cookies may affect how the lobby loads on your device.
Access to your stored data on our side is limited to staff who need it to handle your account or a support request. We do not share login credentials or wallet details internally beyond that scope.
Payment records linked to bKash, Upay and Bank Transfer transactions are held for longer than general session logs, because they serve as your transaction history and support any correction or dispute you may raise.
When this policy changes in a material way, we will post a notice in the account area before the change takes effect. Continuing to use your account after that notice means you have seen the updated terms.
These are the questions we hear most often about how naog88 handles account and payment data. If your question is not here, use the support route in the section above.
We share only the minimum data your payment processor — bKash or Upay — needs to complete your transfer. We do not sell transaction records or share them with advertisers. Regulatory disclosure may occur if required by applicable law in your region.
Yes. Contact our support team through the published live chat or email route and ask for a summary of your account data. We will confirm what we hold and respond through the same channel you used to reach us.
Bank Transfer records, like other payment transaction logs, are kept for a period determined by applicable legal and operational requirements. This is longer than general session data. Ask support for the specific retention period that applies to your account.
We remove general account data on closure. Payment records and any data required by law in your jurisdiction are retained for the applicable period. We will tell you exactly which records are kept and why when you submit a closure request.
Game studios like and supply game content to our lobby. Their software may load under their own terms. Our policy covers data naog88 collects directly — account, session and payment data. For studio-level data, refer to each studio's own published terms.
Contact support through the account help page or email route, state which detail is incorrect and supply the correct version. We will update your record and confirm the change. No extra documentation is required for basic contact detail corrections.